Diagnostics

Through a variety of tools including GE's FleetVue, Fleet Manager, Plotting and Root Cause Analyzer, customers can view real time aircraft / engine status including faults. In addition, customers can view all engine alarms and performance plots and combined with historical information to make decisions on alarm disposition. Disposition options include closing the alarm, updating the alarm with comments or putting engines on a watch list for follow-up or corrective actions. An enhanced plotting tool and root cause analyzer are available for further analysis. In an effort to improve overall engine reliability, GE also reviews the data and provides customer notification reports of impending issues.

GE's Diagnostics tools were developed in cooperation with several major airlines and their experienced power plant engineering organizations with a desire to better manage their fleets. Engineering can now be more effective in recognizing anomalies, which can lead to reduced delays, increased time on wing, and reduced unscheduled removals.

All Diagnostics tools utilize the advanced alerting/trending software tools GE uses in providing Diagnostics services and monitoring to a managed fleet of engines.

Service Tier Description Deliverables Requirements
Standard Diagnostics

Web based version of GE's alerting & trending tools:

• View alarms

• Check engine history

• Place engine on watch list

• Flexible plotting

• Data downloading

Diagnostics access to tools via GE Customer Web Center (CWC):

• Fleet Vue

• Fleet Alarm Manager

• Plotting

• Customer data input via air-to-ground or batch input

• GE CWC access

• Experienced power plant engineering staff